| Eddy Heritage House Nursing and Rehabilitation Ctr | |
| 2920 Tibbits Avenue, Troy, New York 12180 | |
| (518) 274-4125 | |
| Name | Eddy Heritage House Nursing and Rehabilitation Ctr |
|---|---|
| Location | 2920 Tibbits Avenue, Troy, New York |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 120 |
| Occupancy Rate | 90.42% |
| Medicare ID (CCN) | 335760 |
| Legal Business Name | Heritage House Nursing Center, Inc |
| Ownership Type | Non Profit - Corporation |
| Chain | Trinity Health (19 nursing homes) |
| Chain Average Overall Rating | 3.3 out of 5 |
| NPI Number | 1356395909 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Heritage House Nursing Center, Inc |
| Doing Business As | Eddy Heritage House Nursing Center |
| Address | 2920 Tibbits Ave, Troy, NY 12180 |
| Phone Number | 518-274-4125 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.9 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.7 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.12 | 0.86 |
| Nurse aide hours per resident per day | 2.08 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.4 | 3.42 |
| RN hours per resident per day on the weekend | 0.29 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 53% | 45.8% |
| Registered nurse turnover | 51.9% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 26, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Immediate jeopardy, isolated | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Immediate jeopardy, isolated | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 15, 2026 |
| Nov 26, 2025 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jan 14, 2026 |
| Nov 26, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jan 14, 2026 |
| Nov 26, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835, Administration, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Feb 27, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 25, 2024 |
| Feb 27, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 25, 2024 |
| Feb 27, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 25, 2024 |
| Feb 27, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 25, 2024 |
| Feb 27, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 18, 2024 |
| Feb 27, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2024 |
| Feb 27, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Feb 27, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Feb 27, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2024 |
| Feb 27, 2024 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 22, 2024 |
| Feb 26, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 25, 2024 |
| Feb 26, 2024 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 25, 2024 |
| Feb 26, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 25, 2024 |
| Sep 14, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Nov 15, 2021 |
| Sep 14, 2021 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Oct 6, 2021 |
| Aug 1, 2019 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Sep 30, 2019 |
| Aug 1, 2019 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Sep 30, 2019 |
| Aug 1, 2019 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 30, 2019 |
| Aug 1, 2019 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 30, 2019 |
| Aug 1, 2019 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Sep 30, 2019 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.3 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 5.08 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 3.06 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.8 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.64 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.41 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 95.72 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.92 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 11.33 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 21.05 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 94.19 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.08 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.55 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14 | 15.38 |
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