Governors Center in Westfield, MA

Governors Center is a medicare and medicaid certified nursing home in Westfield, Massachusetts. It is located in Hampden county at 66 Broad Street, Westfield, Massachusetts 01085. You can reach out to the office of Governors Center via phone at (413) 562-5464. This skilled nursing facility has 100 federally certified beds with average occupancy rate of 75.6%. Its legal business name is The Northeast Health Group, Inc and has the following ownership type - Non Profit - Corporation.

Governors Center (Medicare CCN 225313) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1988 (36 years certified) and the last quality survey was conducted in March, 2021.

Contact Information

Governors Center
66 Broad Street, Westfield, Massachusetts 01085
(413) 562-5464

Map and Direction



Nursing Home Profile

NameGovernors Center
Location66 Broad Street, Westfield, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds100
Occupancy Rate75.6%
Medicare ID (CCN)225313
Legal Business NameThe Northeast Health Group, Inc
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with Governors Center from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1255335766
Organization NameTHE NORTHEAST HEALTH GROUP, INC.
Doing Business AsGOVERNOR'S CENTER
Address66 Broad St, Westfield, MA 01085
Phone Number413-562-5464

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Governors Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Governors Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines4
Total Amount of Fines in Dollars$162761
Number of Payment Denials0
Total Number of Penalties4

Patients' Stay Experience:

The resident survey data of Governors Center is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased25.114.46
Percentage of long-stay residents who lose too much weight6.675.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder48.748.41
Percentage of long-stay residents with a catheter inserted and left in their bladder2.881.79
Percentage of long-stay residents with a urinary tract infection0.792.65
Percentage of long-stay residents who have depressive symptoms1.525.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury3.63.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine93.1793.87
Percentage of long-stay residents who received an antipsychotic medication21.0114.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine91.4683.88
Percentage of short-stay residents who newly received an antipsychotic medication0.581.79
Percentage of long-stay residents whose ability to move independently worsened43.9417.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication16.1719.7
Percentage of high risk long-stay residents with pressure ulcers14.377.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.9295.98
Percentage of short-stay residents who made improvements in function71.0567.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine85.1382.93

Reviews and Comments


Nursing Homes in Westfield, MA

Governors Center
Location: 66 Broad Street, Westfield, Massachusetts 01085
Phone: (413) 562-5464    
Westfield Center
Location: 60 East Silver Street, Westfield, Massachusetts 01085
Phone: (413) 562-5121    
Westfield Gardens Nursing And Rehab
Location: 37 Feeding Hills Road, Westfield, Massachusetts 01085
Phone: (413) 568-2341    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.