| Harbor's Edge | |
| One Colley Avenue, Norfolk, Virginia 23510 | |
| (757) 233-0475 | |
| Name | Harbor's Edge |
|---|---|
| Location | One Colley Avenue, Norfolk, Virginia |
| Certified By | Medicare |
| No. of Certified Beds | 33 |
| Occupancy Rate | 89.39% |
| Medicare ID (CCN) | 495395 |
| Legal Business Name | Fort Norfolk Retirement Community, Inc. |
| Ownership Type | Non Profit - Corporation |
| NPI Number | 1073600813 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Fort Norfolk Retirement Community, Inc. |
| Doing Business As | Harbor's Edge |
| Address | One Colley Ave, Norfolk, VA 23510 |
| Phone Number | 757-616-7900 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 5.87 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.48 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.15 | 0.86 |
| Nurse aide hours per resident per day | 3.23 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.74 | 3.42 |
| RN hours per resident per day on the weekend | 1.07 | 0.48 |
| Physical therapist hours per resident per day | 0.14 | 0.07 |
| Total nursing staff turnover | 40.4% | 45.8% |
| Registered nurse turnover | 41.7% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 5, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Mar 7, 2026 |
| Mar 14, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Complaint inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Aug 11, 2022 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2022 |
| Aug 11, 2022 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2022 |
| Aug 11, 2022 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849, Administration, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2022 |
| Sep 10, 2019 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Sep 10, 2019 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Oct 25, 2019 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.64 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 8.93 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.17 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 8.62 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 5 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.67 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 92.82 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | Not Available | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 17.24 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Not Available | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 88.99 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.78 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.72 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 31.25 | 15.38 |
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