Lake Taylor Hosp in Norfolk, VA

Lake Taylor Hosp is a medicare and medicaid certified nursing home in Norfolk, Virginia. It is located in Norfolk City county at 1309 Kempsville Rd, Norfolk, Virginia 23502. You can reach out to the office of Lake Taylor Hosp via phone at (757) 461-5001. This skilled nursing facility has 192 federally certified beds with average occupancy rate of 83.07%. Its legal business name is Hospital Authority of Norfolk and has the following ownership type - Government - Hospital District.

Lake Taylor Hosp (Medicare CCN 495117) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1979 (47 years certified) and the last quality survey was conducted in September, 2025.

Contact Information

Lake Taylor Hosp
1309 Kempsville Rd, Norfolk, Virginia 23502
(757) 461-5001

Map and Direction



Nursing Home Profile

NameLake Taylor Hosp
Location1309 Kempsville Rd, Norfolk, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds192
Occupancy Rate83.07%
Medicare ID (CCN)495117
Legal Business NameHospital Authority of Norfolk
Ownership TypeGovernment - Hospital District

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Lake Taylor Hosp in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1336101039
MatchConfirmed listed in Medicare enrollment records
Organization NameHospital Authority of Norfolk
Doing Business AsLake Taylor Transitional Care Hospital
Address1309 Kempsville Rd, Norfolk, VA 23502
Phone Number757-461-5001

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Lake Taylor Hosp are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Lake Taylor Hosp give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Lake Taylor Hosp, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.93.86
Registered nurse (RN) hours per resident per day0.430.69
Licensed practical nurse (LPN) hours per resident per day2.450.86
Nurse aide hours per resident per day2.022.32
Total nurse staff hours per resident per day on the weekend3.963.42
RN hours per resident per day on the weekend0.260.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover47.3%45.8%
Registered nurse turnover45.5%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$59,150
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in September, 2025, plus any complaint inspections), inspectors cited Lake Taylor Hosp for 5 health deficiencies (national average: 9.3). All 24 citations since 2018 are listed below.

DateDeficiencyHarm LevelStatus
Sep 26, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Actual harm, isolatedCorrected by Nov 28, 2025
Sep 26, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Nov 28, 2025
Sep 26, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 28, 2025
Sep 26, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 28, 2025
Sep 26, 2025Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Feb 9, 2026
Oct 15, 2021Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Dec 22, 2021
Oct 15, 2021Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Dec 22, 2021
Oct 15, 2021Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 22, 2021
Oct 15, 2021Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Dec 22, 2021
Oct 15, 2021Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
F0811, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Dec 22, 2021
Oct 15, 2021Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 22, 2021
Oct 15, 2021Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 22, 2021
Oct 15, 2021Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 22, 2021
Oct 15, 2021Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Minimal harm potential, widespreadCorrected by Dec 22, 2021
Nov 1, 2018Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 16, 2018
Nov 1, 2018Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Dec 16, 2018
Nov 1, 2018Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Dec 16, 2018
Nov 1, 2018Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, patternCorrected by Dec 16, 2018
Nov 1, 2018Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection
Potential for harm, patternCorrected by Dec 16, 2018
Nov 1, 2018Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 16, 2018
Nov 1, 2018Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 16, 2018
Nov 1, 2018Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 16, 2018
Nov 1, 2018Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 16, 2018
Nov 1, 2018Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577, Resident Rights, Standard inspection
Minimal harm potential, widespreadCorrected by Dec 16, 2018

Quality of Resident Care:

These quality measures of Lake Taylor Hosp, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased8.3313.87
Percentage of long-stay residents who lose too much weight2.985.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.140.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms0.9412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.893.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine94.0593.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine98.0582.04
Percentage of short-stay residents who newly received an antipsychotic medication0.241.56
Percentage of long-stay residents whose ability to walk independently worsened6.1714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.0819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.195.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine96.1579.75
Percentage of long-stay residents with pressure ulcers6.174.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence11.7619.01
Percentage of long-stay residents who received an antipsychotic medication12.315.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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