North Country Nursing & Rehabilitation Center is a medicare and medicaid certified nursing home in Massena, New York. It is located in St. Lawrence county at
182 Highland Road, Massena, New York 13662. You can reach out to the office of North Country Nursing & Rehabilitation Center via phone at
(315) 769-9956. This skilled nursing facility has 140 federally certified beds with average occupancy rate of 91.21%. Its legal business name is Highland Nursing Home, Inc. and has the following ownership type - For Profit - Partnership.
North Country Nursing & Rehabilitation Center (Medicare CCN 335619) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1978 (48 years certified) and the last quality survey was conducted in August, 2025.
Contact Information
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North Country Nursing & Rehabilitation Center |
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182 Highland Road, Massena, New York 13662 |
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(315) 769-9956 |
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Map and Direction
Nursing Home Profile
| Name | North Country Nursing & Rehabilitation Center |
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| Location | 182 Highland Road, Massena, New York |
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| Certified By | Medicare and Medicaid |
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| No. of Certified Beds | 140 |
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| Occupancy Rate | 91.21% |
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| Medicare ID (CCN) | 335619 |
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| Legal Business Name | Highland Nursing Home, Inc. |
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| Ownership Type | For Profit - Partnership |
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NPI Associated with this Nursing Home:
Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with North Country Nursing & Rehabilitation Center from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
| NPI Number | 1659352599 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | HIGHLAND NURSING HOME, INC. |
| Doing Business As | North Country Nursing & Rehabilitation Center |
| Address | 182 Highland Rd, Massena, NY 13662 |
| Phone Number | 315-769-9956 |
Quality Ratings:
Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for North Country Nursing & Rehabilitation Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care North Country Nursing & Rehabilitation Center give to their patients.
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: | |
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Complaints, Fines and Penalties:
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0.00 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
Patients' Stay Experience:
The resident survey data of North Country Nursing & Rehabilitation Center is compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Experience Measure | Provider | National Avg. |
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| Percentage of long-stay residents whose need for help with daily activities has increased | 12.85 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.32 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.22 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 38.36 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0.63 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.9 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 94.71 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 71.73 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.82 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 9.12 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 10.36 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.85 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 45 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.19 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.19 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.84 | 15.38 |
Reviews and Comments
Nursing Homes in Massena, NY
Nursing Home
A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.
A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.
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