Highpointe on Michigan Health Care Facility in Buffalo, NY

Highpointe on Michigan Health Care Facility is a medicare and medicaid certified nursing home in Buffalo, New York. It is located in Erie county at 1031 Michigan Ave, Buffalo, New York 14203. You can reach out to the office of Highpointe on Michigan Health Care Facility via phone at (716) 748-3101. This skilled nursing facility has 300 federally certified beds with average occupancy rate of 86.07%. Its legal business name is Kaleida Health and has the following ownership type - Non Profit - Corporation.

Highpointe on Michigan Health Care Facility (Medicare CCN 335834) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2001 (25 years certified) and the last quality survey was conducted in September, 2024.

Contact Information

Highpointe on Michigan Health Care Facility
1031 Michigan Ave, Buffalo, New York 14203
(716) 748-3101

Map and Direction



Nursing Home Profile

NameHighpointe on Michigan Health Care Facility
Location1031 Michigan Ave, Buffalo, New York
Certified ByMedicare and Medicaid
No. of Certified Beds300
Occupancy Rate86.07%
Medicare ID (CCN)335834
Legal Business NameKaleida Health
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Highpointe on Michigan Health Care Facility in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1376580233
MatchConfirmed listed in Medicare enrollment records
Organization NameKaleida Health
Doing Business AsHighpointe on Michigan Hcf
Address1031 Michigan Avenue, Buffalo, NY 14203
Phone Number716-748-3100

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Highpointe on Michigan Health Care Facility are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Highpointe on Michigan Health Care Facility give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Highpointe on Michigan Health Care Facility, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.413.86
Registered nurse (RN) hours per resident per day1.160.69
Licensed practical nurse (LPN) hours per resident per day1.110.86
Nurse aide hours per resident per day3.132.32
Total nurse staff hours per resident per day on the weekend4.623.42
RN hours per resident per day on the weekend0.750.48
Physical therapist hours per resident per day0.120.07
Total nursing staff turnover31.6%45.8%
Registered nurse turnover16.7%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines1
Total Amount of Fines in Dollars$129,149
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in September, 2024, plus any complaint inspections), inspectors cited Highpointe on Michigan Health Care Facility for 13 health deficiencies (national average: 9.3). All 30 citations since 2020 are listed below.

DateDeficiencyHarm LevelStatus
Mar 5, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by May 4, 2026
Mar 5, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by May 4, 2026
Apr 24, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jun 23, 2025
Sep 16, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Immediate jeopardy, widespreadCorrected by Nov 15, 2024
Sep 16, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Actual harm, isolatedCorrected by Nov 15, 2024
Sep 16, 2024Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, widespreadCorrected by Nov 15, 2024
Sep 16, 2024Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Potential for harm, widespreadCorrected by Nov 15, 2024
Sep 16, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867, Administration, Standard inspection
Potential for harm, widespreadCorrected by Nov 15, 2024
Sep 16, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Sep 16, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Sep 16, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Sep 16, 2024Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Sep 16, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Minimal harm potential, widespreadCorrected by Nov 15, 2024
Sep 16, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Standard inspection
Minimal harm potential, widespreadCorrected by Nov 15, 2024
May 22, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jun 30, 2024
Aug 30, 2022Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Aug 30, 2022Perform COVID19 testing on residents and staff.
F0886, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Oct 28, 2022
Jan 22, 2020Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Mar 21, 2020
Jan 22, 2020Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020
Jan 22, 2020Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2020

Quality of Resident Care:

These quality measures of Highpointe on Michigan Health Care Facility, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.0613.87
Percentage of long-stay residents who lose too much weight4.155.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.360.82
Percentage of long-stay residents with a urinary tract infection2.791.59
Percentage of long-stay residents who have depressive symptoms0.8412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.273.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.6893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine98.4182.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened14.0214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.4219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine97.2595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine78.879.75
Percentage of long-stay residents with pressure ulcers8.614.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.6719.01
Percentage of long-stay residents who received an antipsychotic medication5.9415.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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