| Hillcrest Post Acute | |
| 450 Hayes Lane, Petaluma, California 94952 | |
| (707) 778-8686 | |
| Name | Hillcrest Post Acute |
|---|---|
| Location | 450 Hayes Lane, Petaluma, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 59 |
| Occupancy Rate | 91.69% |
| Medicare ID (CCN) | 555127 |
| Legal Business Name | Trestles Holdings LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | West Harbor Healthcare (8 nursing homes) |
| Chain Average Overall Rating | 3.3 out of 5 |
| NPI Number | 1861845836 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Trestles Holdings LLC |
| Doing Business As | Hillcrest Post Acute |
| Address | 450 Hayes Ln, Petaluma, CA 94952 |
| Phone Number | 707-778-8686 |
| NPI Number | 1174518088 |
| Match | Possible same name, address or phone number |
| Organization Name | Oak Knoll Convalescent Center, Inc. |
| Address | 450 Hayes Ln, Petaluma, CA 94952 |
| Phone Number | 707-778-8686 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.38 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.51 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.29 | 0.86 |
| Nurse aide hours per resident per day | 2.58 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.02 | 3.42 |
| RN hours per resident per day on the weekend | 0.46 | 0.48 |
| Physical therapist hours per resident per day | 0.15 | 0.07 |
| Total nursing staff turnover | 25.9% | 45.8% |
| Registered nurse turnover | Not available: the staffing data did not meet CMS's criteria for this measure | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Sep 11, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 11, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Mar 17, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 4, 2025 |
| Apr 22, 2024 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Potential for harm, widespread | Corrected by May 20, 2024 |
| Apr 22, 2024 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by May 20, 2024 |
| Apr 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 20, 2024 |
| Apr 22, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 20, 2024 |
| Apr 22, 2024 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868, Administration, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 20, 2024 |
| Apr 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 20, 2024 |
| Apr 22, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 20, 2024 |
| Mar 4, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Mar 4, 2022 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 11.2 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.26 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 2.58 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.27 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.37 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 85.81 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.21 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 17.72 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.28 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 93.62 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 91.57 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.2 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 18.75 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 15.45 | 15.38 |
Petaluma Post-acute Rehabilitation Location: 1115 B Street, Petaluma, California 94952 Phone: (707) 765-3030 |