Ridgeway Post Acute in Petaluma, CA

Ridgeway Post Acute is a medicare and medicaid certified nursing home in Petaluma, California. It is located in Sonoma county at 523 Hayes Lane, Petaluma, California 94952. You can reach out to the office of Ridgeway Post Acute via phone at (707) 763-2457. This skilled nursing facility has 79 federally certified beds with average occupancy rate of 94.43%. Its legal business name is Petaluma SNF Healthcare, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Pacs Group, a chain of 274 nursing homes.

Ridgeway Post Acute (Medicare CCN 555703) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1997 (29 years certified) and the last quality survey was conducted in September, 2024.

Contact Information

Ridgeway Post Acute
523 Hayes Lane, Petaluma, California 94952
(707) 763-2457

Map and Direction



Nursing Home Profile

NameRidgeway Post Acute
Location523 Hayes Lane, Petaluma, California
Certified ByMedicare and Medicaid
No. of Certified Beds79
Occupancy Rate94.43%
Medicare ID (CCN)555703
Legal Business NamePetaluma SNF Healthcare, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainPacs Group (274 nursing homes)
Chain Average Overall Rating2.9 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Ridgeway Post Acute in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1669188363
MatchConfirmed listed in Medicare enrollment records
Organization NamePetaluma SNF Healthcare, LLC
Doing Business AsRidgeway Post Acute
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

NPI Number1255622817
MatchPossible same name, address or phone number
Organization NameWindsor Care Center of Petaluma LLC
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

NPI Number1295870277
MatchPossible same name, address or phone number
Organization NamePleasant Care
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

NPI Number1669661716
MatchPossible same name, address or phone number
Organization NamePetaluma Skilled Nursing & Wellness Centre, LLC
Doing Business AsCountry Villa Petaluma Healthcare Center
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

NPI Number1740698919
MatchPossible same name, address or phone number
Organization NamePetaluma Healthcare & Wellness Centre, LP
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

NPI Number1992722813
MatchPossible same name, address or phone number
Organization NamePleasant Care Corporation
Doing Business AsPleasant Care Convalescent Petaluma
Address523 Hayes Ln, Petaluma, CA 94952
Phone Number707-763-2457

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Ridgeway Post Acute are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Ridgeway Post Acute give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Ridgeway Post Acute, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.13.86
Registered nurse (RN) hours per resident per day0.410.69
Licensed practical nurse (LPN) hours per resident per day1.010.86
Nurse aide hours per resident per day2.692.32
Total nurse staff hours per resident per day on the weekend3.613.42
RN hours per resident per day on the weekend0.350.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnover36.4%45.8%
Registered nurse turnover42.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines3
Total Amount of Fines in Dollars$32,280
Number of Payment Denials0
Total Number of Penalties3

Health Inspections:

In its most recent inspection cycle (standard health inspection in September, 2024, plus any complaint inspections), inspectors cited Ridgeway Post Acute for 18 health deficiencies (national average: 9.3). The 30 most recent of its 57 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
Jun 18, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Jul 7, 2026
Dec 16, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 26, 2025
Dec 16, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Aug 8, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Aug 22, 2025
Jun 16, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 23, 2025
Jun 3, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 19, 2025
Apr 16, 2025Provide appropriate foot care.
F0687, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by May 7, 2025
Apr 16, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by May 7, 2025
Apr 16, 2025Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by May 7, 2025
Mar 12, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 20, 2025
Mar 12, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 20, 2025
Jan 22, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Feb 9, 2025
Sep 27, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 23, 2024
Sep 27, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, patternCorrected by Oct 23, 2024
Sep 27, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Oct 23, 2024
Aug 13, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Complaint inspection
Actual harm, isolatedCorrected by Sep 13, 2024
Aug 13, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Actual harm, isolatedCorrected by Sep 13, 2024
Aug 13, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Sep 13, 2024
Feb 1, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by Feb 26, 2024

Quality of Resident Care:

These quality measures of Ridgeway Post Acute, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased3.6513.87
Percentage of long-stay residents who lose too much weight2.75.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.241.59
Percentage of long-stay residents who have depressive symptoms2.9312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury4.423.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medication3.71.56
Percentage of long-stay residents whose ability to walk independently worsened3.6514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.6119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers7.054.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence17.819.01
Percentage of long-stay residents who received an antipsychotic medication8.8215.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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