Palm Terrace Care Center in Riverside, CA

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Palm Terrace Care Center is a medicare and medicaid certified nursing home in Riverside, California. It is located in Riverside county at 11162 Palm Terrace Lane, Riverside, California 92505. You can reach out to the office of Palm Terrace Care Center via phone at (951) 687-7330. This skilled nursing facility has 71 federally certified beds with average occupancy rate of 95.63%. Its legal business name is Goldenstar Healthcare Inc and has the following ownership type - For Profit - Corporation. It is part of The Ensign Group, a chain of 342 nursing homes.

Palm Terrace Care Center (Medicare CCN 555365) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1989 (37 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Palm Terrace Care Center
11162 Palm Terrace Lane, Riverside, California 92505
(951) 687-7330

Map and Direction



Nursing Home Profile

NamePalm Terrace Care Center
Location11162 Palm Terrace Lane, Riverside, California
Certified ByMedicare and Medicaid
No. of Certified Beds71
Occupancy Rate95.63%
Medicare ID (CCN)555365
Legal Business NameGoldenstar Healthcare Inc
Ownership TypeFor Profit - Corporation
ChainThe Ensign Group (342 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Palm Terrace Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1467165993
MatchConfirmed listed in Medicare enrollment records
Organization NameGoldenstar Healthcare, Inc.
Doing Business AsPalm Terrace Care Center
Address11162 Palm Terrace Ln, Riverside, CA 92505
Phone Number951-687-7330

NPI Number1295710796
MatchPossible same name, address or phone number
Organization NameP.T.C.H., Inc.
Doing Business AsPalm Terrace Care Center
Address11162 Palm Terrace Ln, Riverside, CA 92505
Phone Number951-687-7330

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Palm Terrace Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Palm Terrace Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Palm Terrace Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.413.86
Registered nurse (RN) hours per resident per day0.430.69
Licensed practical nurse (LPN) hours per resident per day1.280.86
Nurse aide hours per resident per day2.692.32
Total nurse staff hours per resident per day on the weekend3.733.42
RN hours per resident per day on the weekend0.240.48
Physical therapist hours per resident per day0.150.07
Total nursing staff turnover43.5%45.8%
Registered nurse turnover33.3%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Palm Terrace Care Center for 12 health deficiencies (national average: 9.3). All 24 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Apr 8, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by May 6, 2026
May 16, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Jun 12, 2025
May 16, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection		Potential for harm, widespreadCorrected by Jun 12, 2025
May 16, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Jun 12, 2025
May 16, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection		Potential for harm, patternCorrected by Jun 12, 2025
May 16, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Jun 12, 2025
May 16, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Assist a resident in gaining access to vision and hearing services.
F0685, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Provide routine and 24-hour emergency dental care for each resident.
F0790, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810, Nutrition and Dietary, Standard inspection		Potential for harm, isolatedCorrected by Jun 12, 2025
May 10, 2024Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by May 31, 2024
May 10, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by May 31, 2024
May 10, 2024Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by May 31, 2024
May 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by May 31, 2024
May 10, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by May 31, 2024
May 10, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806, Nutrition and Dietary, Standard inspection		Potential for harm, isolatedCorrected by May 31, 2024
May 10, 2024Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection		Potential for harm, isolatedCorrected by May 31, 2024
May 10, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by May 31, 2024
May 25, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Jun 23, 2023
May 25, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Jun 23, 2023
May 25, 2023Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jun 23, 2023
May 25, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Jun 23, 2023

Quality of Resident Care:

These quality measures of Palm Terrace Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased11.7113.87
Percentage of long-stay residents who lose too much weight0.955.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.941.59
Percentage of long-stay residents who have depressive symptoms7.9212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.4982.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened10.4714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication12.519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.4395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine96.5279.75
Percentage of long-stay residents with pressure ulcers1.984.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.1919.01
Percentage of long-stay residents who received an antipsychotic medication8.215.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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