| Riverwood Health Care | |
| 5320 Carrington Circle, Stockton, California 95210 | |
| (209) 473-3004 | |
| Name | Riverwood Health Care |
|---|---|
| Location | 5320 Carrington Circle, Stockton, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 99 |
| Occupancy Rate | 90.4% |
| Medicare ID (CCN) | 555496 |
| Legal Business Name | Ascc, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Aspen Skilled Healthcare (35 nursing homes) |
| Chain Average Overall Rating | 3.7 out of 5 |
| NPI Number | 1639519986 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Ascc, LLC |
| Doing Business As | Riverwood Healthcare Center |
| Address | 5320 Carrington Cir, Stockton, CA 95210 |
| Phone Number | 209-473-3004 |
| NPI Number | 1891784906 |
| Match | Possible same name, address or phone number |
| Organization Name | Whispering Hope Care Center Inc. |
| Address | 5320 Carrington Cir, Stockton, CA 95210 |
| Phone Number | 209-473-3004 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.19 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.51 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.17 | 0.86 |
| Nurse aide hours per resident per day | 2.51 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.87 | 3.42 |
| RN hours per resident per day on the weekend | 0.44 | 0.48 |
| Physical therapist hours per resident per day | 0.05 | 0.07 |
| Total nursing staff turnover | 26.3% | 45.8% |
| Registered nurse turnover | 50% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 12 |
| Total Amount of Fines in Dollars | $47,637 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 12 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jul 1, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jul 16, 2026 |
| Jul 1, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 16, 2026 |
| Mar 18, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 3, 2026 |
| Mar 18, 2026 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 3, 2026 |
| Mar 18, 2026 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. F0844, Administration, Complaint inspection | Minimal harm potential, widespread | Corrected by Apr 3, 2026 |
| Feb 19, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Mar 16, 2026 |
| Feb 19, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 16, 2026 |
| Sep 12, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 5, 2025 |
| Sep 12, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 5, 2025 |
| May 14, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, widespread | Corrected by Jul 15, 2025 |
| Jan 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Feb 22, 2025 |
| Oct 31, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Dec 3, 2024 |
| Oct 31, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Dec 3, 2024 |
| Oct 31, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Dec 3, 2024 |
| Sep 23, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Nov 20, 2024 |
| Sep 23, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F0626, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Nov 20, 2024 |
| Jul 25, 2024 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 30, 2024 |
| Jul 25, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 30, 2024 |
| Jul 25, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jul 30, 2024 |
| Apr 16, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2024 |
| Jun 18, 2021 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jul 16, 2021 |
| Jun 18, 2021 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jul 16, 2021 |
| Jun 18, 2021 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 16, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 7.42 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 5.11 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.31 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.79 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 6.01 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.14 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.95 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.09 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 10.28 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.24 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.34 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 7.62 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 0.52 | 15.38 |
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