| Serenethos Care Center, LLC | |
| 22822 Myrtle Street, Hayward, California 94541 | |
| (510) 537-4844 | |
| Name | Serenethos Care Center, LLC |
|---|---|
| Location | 22822 Myrtle Street, Hayward, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 36 |
| Occupancy Rate | 88.61% |
| Medicare ID (CCN) | 555905 |
| Legal Business Name | Serenethos Care Center, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| NPI Number | 1770084121 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Serenethos Care Center, LLC |
| Doing Business As | St. Christopher Convalescent Hospital,inc |
| Address | 22822 Myrtle St, Hayward, CA 94541 |
| Phone Number | 510-537-4844 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.99 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.38 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.09 | 0.86 |
| Nurse aide hours per resident per day | 2.53 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.75 | 3.42 |
| RN hours per resident per day on the weekend | 0.34 | 0.48 |
| Physical therapist hours per resident per day | 0.07 | 0.07 |
| Total nursing staff turnover | 36.4% | 45.8% |
| Registered nurse turnover | Not available: the staffing data did not meet CMS's criteria for this measure | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 20, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jul 15, 2025 |
| Jun 20, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 15, 2025 |
| Jun 20, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 15, 2025 |
| May 10, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| May 10, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2024 |
| May 10, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2024 |
| May 10, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2024 |
| Dec 16, 2022 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Immediate jeopardy, widespread | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Standard inspection | Immediate jeopardy, isolated | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800, Nutrition and Dietary, Standard inspection | Immediate jeopardy, isolated | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 10, 2023 |
| Dec 16, 2022 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 10, 2023 |
| Dec 16, 2022 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, widespread | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 9, 2023 |
| Dec 16, 2022 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Standard inspection | Minimal harm potential, pattern | Corrected by Feb 9, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.73 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.5 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 3.51 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.65 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 95.87 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 58.62 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | Not Available | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 2.48 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 0.85 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Not Available | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.02 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 3.8 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 1.39 | 15.38 |
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