| St Francis Healthcare Center | |
| 718 Bartlett Ave, Hayward, California 94541 | |
| (510) 785-3630 | |
| Name | St Francis Healthcare Center |
|---|---|
| Location | 718 Bartlett Ave, Hayward, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 62 |
| Occupancy Rate | 88.87% |
| Medicare ID (CCN) | 555418 |
| Legal Business Name | Hayward Health Center, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1164984381 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Hayward Health Center, LLC |
| Doing Business As | St. Francis Healthcare Center |
| Address | 718 Bartlett Ave, Hayward, CA 94541 |
| Phone Number | 510-785-3630 |
| NPI Number | 1619966751 |
| Match | Possible same name, address or phone number |
| Organization Name | St Francis Extended Care Inc |
| Address | 718 Bartlett Ave, Hayward, CA 94541 |
| Phone Number | 510-785-3630 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.28 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.9 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.86 | 0.86 |
| Nurse aide hours per resident per day | 2.51 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.74 | 3.42 |
| RN hours per resident per day on the weekend | 0.47 | 0.48 |
| Physical therapist hours per resident per day | 0.2 | 0.07 |
| Total nursing staff turnover | 52.9% | 45.8% |
| Registered nurse turnover | 18.2% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 10, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2026 |
| Apr 10, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Apr 10, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Apr 10, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Apr 10, 2026 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Apr 10, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Apr 10, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 10, 2026 |
| Jul 24, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 6, 2025 |
| Jul 24, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Aug 6, 2025 |
| Jul 24, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 6, 2025 |
| Jul 24, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Aug 6, 2025 |
| Aug 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 7, 2024 |
| Mar 22, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 2, 2024 |
| Mar 22, 2024 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836, Administration, Standard inspection | Potential for harm, isolated | Corrected by May 2, 2024 |
| Mar 18, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. F0624, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.94 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.06 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.47 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 9.57 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.31 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 86.09 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.06 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 2.41 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.48 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 99.04 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.26 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.03 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 2.82 | 15.38 |
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