| The Grove Care and Wellness | |
| 3401 Lemon Street, Riverside, California 92501 | |
| (951) 686-8202 | |
| Name | The Grove Care and Wellness |
|---|---|
| Location | 3401 Lemon Street, Riverside, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 38 |
| Occupancy Rate | 93.68% |
| Medicare ID (CCN) | 555613 |
| Legal Business Name | Empirecare Health Associates LLC |
| Ownership Type | For Profit - Corporation |
| Chain | The Ensign Group (342 nursing homes) |
| Chain Average Overall Rating | 3.2 out of 5 |
| NPI Number | 1356588826 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Empirecare Health Associates LLC |
| Doing Business As | The Grove Care and Wellness |
| Address | 3401 Lemon St, Riverside, CA 92501 |
| Phone Number | 951-686-8202 |
| NPI Number | 1134124415 |
| Match | Possible same name, address or phone number |
| Organization Name | Riverside Congregational Homes |
| Doing Business As | Plymouth Tower |
| Address | 3401 Lemon St, Riverside, CA 92501 |
| Phone Number | 951-686-8202 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.53 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.48 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.5 | 0.86 |
| Nurse aide hours per resident per day | 2.55 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.02 | 3.42 |
| RN hours per resident per day on the weekend | 0.35 | 0.48 |
| Physical therapist hours per resident per day | 0.29 | 0.07 |
| Total nursing staff turnover | 45.7% | 45.8% |
| Registered nurse turnover | 66.7% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 9, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Apr 20, 2026 |
| Apr 9, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Apr 20, 2026 |
| Mar 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 1, 2025 |
| Jan 30, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 30, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 22, 2025 |
| Nov 13, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 2, 2024 |
| Nov 4, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 25, 2024 |
| Dec 6, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Standard inspection | Potential for harm, widespread | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 20, 2023 |
| Dec 6, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 20, 2023 |
| Oct 26, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 6, 2023 |
| Aug 30, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection, Infection control inspection | Potential for harm, pattern | Corrected by Sep 21, 2023 |
| Nov 4, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Nov 30, 2022 |
| Nov 4, 2022 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Nov 30, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 16.13 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 8.33 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.13 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.05 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | Not Available | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Not Available | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 94.21 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 17.48 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 18.55 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | Not Available | 15.38 |
Alta Vista Healthcare & Wellness Centre Location: 9020 Garfield Street, Riverside, California 92503 Phone: (951) 688-8200 |
Arlington Gardens Care Center Location: 3688 Nye Avenue, Riverside, California 92505 Phone: (951) 351-2800 |
Citrus Grove Post Acute Location: 9025 Colorado Avenue, Riverside, California 92503 Phone: (951) 688-3643 |
Community Care and Rehabilitation Center Location: 4070 Jurupa Avenue, Riverside, California 92506 Phone: (951) 680-6500 |
Extended Care Hospital of Riverside Location: 8171 Magnolia Avenue, Riverside, California 92504 Phone: (951) 687-3842 |