The Willows At East Lansing in East Lansing, MI

The Willows At East Lansing is a medicare and medicaid certified nursing home in East Lansing, Michigan. It is located in Clinton county at 3500 Coolidge Road, East Lansing, Michigan 48823. You can reach out to the office of The Willows At East Lansing via phone at (517) 203-4042. This skilled nursing facility has 65 federally certified beds with average occupancy rate of 67.38%. Its legal business name is Trilogy Healthcare Of Clinton Llc and has the following ownership type - For Profit - Corporation.

The Willows At East Lansing (Medicare CCN 235700) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2014 (10 years certified) and the last quality survey was conducted in July, 2019.

Contact Information

The Willows At East Lansing
3500 Coolidge Road, East Lansing, Michigan 48823
(517) 203-4042

Map and Direction



Nursing Home Profile

NameThe Willows At East Lansing
Location3500 Coolidge Road, East Lansing, Michigan
Certified ByMedicare and Medicaid
No. of Certified Beds65
Occupancy Rate67.38%
Medicare ID (CCN)235700
Legal Business NameTrilogy Healthcare Of Clinton Llc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with The Willows At East Lansing from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1851732051
Organization NameTRILOGY HEALTHCARE OF CLINTON, LLC
Doing Business AsTHE WILLOWS AT EAST LANSING
Address3500 Coolidge Rd, East Lansing, MI 48823
Phone Number502-412-5847

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for The Willows At East Lansing are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care The Willows At East Lansing give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines3
Total Amount of Fines in Dollars$22100
Number of Payment Denials0
Total Number of Penalties3

Patients' Stay Experience:

The resident survey data of The Willows At East Lansing is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased16.914.46
Percentage of long-stay residents who lose too much weight10.665.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder29.2348.41
Percentage of long-stay residents with a catheter inserted and left in their bladder1.361.79
Percentage of long-stay residents with a urinary tract infection2.882.65
Percentage of long-stay residents who have depressive symptoms1.345.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury4.883.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine96.9593.87
Percentage of long-stay residents who received an antipsychotic medication17.914.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine85.3283.88
Percentage of short-stay residents who newly received an antipsychotic medication1.591.79
Percentage of long-stay residents whose ability to move independently worsened34.5717.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.3819.7
Percentage of high risk long-stay residents with pressure ulcers5.267.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.8495.98
Percentage of short-stay residents who made improvements in function64.9667.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine90.8782.93

Reviews and Comments


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The Willows At East Lansing
Location: 3500 Coolidge Road, East Lansing, Michigan 48823
Phone: (517) 203-4042    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

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