We Care Skilled Nursing Facility in Hayward, CA

We Care Skilled Nursing Facility is a medicare and medicaid certified nursing home in Hayward, California. It is located in Alameda county at 21863 Vallejo Street, Hayward, California 94541. You can reach out to the office of We Care Skilled Nursing Facility via phone at (510) 750-1245. This skilled nursing facility has 28 federally certified beds with average occupancy rate of 95.36%. Its legal business name is We Care Skilled Nursing Facility and has the following ownership type - For Profit - Corporation.

We Care Skilled Nursing Facility (Medicare CCN 555914) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2019 (7 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

We Care Skilled Nursing Facility
21863 Vallejo Street, Hayward, California 94541
(510) 750-1245

Map and Direction



Nursing Home Profile

NameWe Care Skilled Nursing Facility
Location21863 Vallejo Street, Hayward, California
Certified ByMedicare and Medicaid
No. of Certified Beds28
Occupancy Rate95.36%
Medicare ID (CCN)555914
Legal Business NameWe Care Skilled Nursing Facility
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with We Care Skilled Nursing Facility in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1346750478
MatchConfirmed listed in Medicare enrollment records
Organization NameWe Care Skilled Nursing Facility
Address21863 Vallejo St, Hayward, CA 94541
Phone Number510-690-0600

NPI Number1245287895
MatchPossible same name, address or phone number
Organization NameD & R Rch Corporation
Doing Business AsSt. Therese Convalescent Hospital
Address21863 Vallejo St, Hayward, CA 94541
Phone Number510-538-3811

NPI Number1437303195
MatchPossible same name, address or phone number
Organization NameLtp Landmarks LLC
Doing Business AsHayward Springs Care Center
Address21863 Vallejo St, Hayward, CA 94541
Phone Number510-273-8970

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for We Care Skilled Nursing Facility are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care We Care Skilled Nursing Facility give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of We Care Skilled Nursing Facility, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.93.86
Registered nurse (RN) hours per resident per day0.340.69
Licensed practical nurse (LPN) hours per resident per day1.290.86
Nurse aide hours per resident per day2.272.32
Total nurse staff hours per resident per day on the weekend3.683.42
RN hours per resident per day on the weekend0.320.48
Physical therapist hours per resident per day0.20.07
Total nursing staff turnover51.5%45.8%
Registered nurse turnoverNot available: the staffing data did not meet CMS's criteria for this measure42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited We Care Skilled Nursing Facility for 11 health deficiencies (national average: 9.3). All 27 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Feb 28, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Mar 21, 2025
Feb 28, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Mar 21, 2025
Feb 28, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Mar 21, 2025
Feb 28, 2025Assist a resident in gaining access to vision and hearing services.
F0685, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Feb 28, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2025
Dec 31, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jan 10, 2025
Oct 19, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Nov 3, 2023
Oct 19, 2023Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Nov 3, 2023
Oct 19, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 19, 2023Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 19, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 19, 2023Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 19, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 19, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Minimal harm potential, patternCorrected by Nov 3, 2023
Apr 22, 2022Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 22, 2022
Apr 22, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 22, 2022
Apr 22, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 22, 2022
Apr 22, 2022Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 22, 2022
Apr 22, 2022Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 22, 2022
Apr 22, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jun 22, 2022
Apr 22, 2022Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternCorrected by Jun 22, 2022

Quality of Resident Care:

These quality measures of We Care Skilled Nursing Facility, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased013.87
Percentage of long-stay residents who lose too much weight05.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine88.3882.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened014.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.8119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine86.0579.75
Percentage of long-stay residents with pressure ulcers9.014.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.4319.01
Percentage of long-stay residents who received an antipsychotic medication1615.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

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