| West Haven Healthcare | |
| 1495 West Cameron Ave., West Covina, California 91790 | |
| (626) 962-4461 | |
| Name | West Haven Healthcare |
|---|---|
| Location | 1495 West Cameron Ave., West Covina, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 99 |
| Occupancy Rate | 77.68% |
| Medicare ID (CCN) | 056228 |
| Legal Business Name | 1495 Cameron Avenue, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Aaron Mayer (7 nursing homes) |
| Chain Average Overall Rating | 3.1 out of 5 |
| NPI Number | 1912134263 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | 1495 Cameron Avenue, LLC |
| Doing Business As | West Haven Healthcare |
| Address | 1495 W Cameron Ave, West Covina, CA 91790 |
| Phone Number | 626-962-4461 |
| NPI Number | 1013198654 |
| Match | Possible same name, address or phone number |
| Organization Name | Infinity Care of West Covina |
| Address | 1495 W Cameron Ave, West Covina, CA 91790 |
| Phone Number | 626-962-4461 |
| NPI Number | 1093746687 |
| Match | Possible same name, address or phone number |
| Organization Name | Pcc Health Services Inc |
| Doing Business As | Emmanuel Health Care & Rehab Center West Covina |
| Address | 1495 West Cameron Ave, West Covina, CA 91790 |
| Phone Number | 626-962-4461 |
| NPI Number | 1538171236 |
| Match | Possible same name, address or phone number |
| Organization Name | Pcc Health Services Inc |
| Doing Business As | Emmanuel Health Care West Covina |
| Address | 1495 W Cameron Ave, West Covina, CA 91790 |
| Phone Number | 626-962-4461 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.28 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.45 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.26 | 0.86 |
| Nurse aide hours per resident per day | 2.57 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.85 | 3.42 |
| RN hours per resident per day on the weekend | 0.35 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 36.5% | 45.8% |
| Registered nurse turnover | 57.1% | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 5, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by May 20, 2026 |
| Mar 16, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Mar 29, 2026 |
| Mar 16, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Mar 17, 2026 |
| Mar 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Mar 16, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Mar 29, 2026 |
| Mar 16, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 1, 2026 |
| Mar 16, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 2, 2026 |
| Mar 16, 2026 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849, Administration, Standard inspection | Potential for harm, pattern | Corrected by Mar 31, 2026 |
| Mar 16, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2026 |
| Mar 16, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 25, 2026 |
| Mar 16, 2026 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 31, 2026 |
| Mar 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 31, 2026 |
| Mar 16, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 16, 2026 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 1, 2026 |
| Mar 16, 2026 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Minimal harm potential, pattern | Corrected by Apr 1, 2026 |
| Jul 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Aug 1, 2025 |
| Jul 17, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Aug 1, 2025 |
| Jul 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Aug 1, 2025 |
| Mar 14, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, pattern | Corrected by Apr 3, 2025 |
| Mar 14, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Apr 2, 2025 |
| Jan 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Feb 13, 2025 |
| Jan 24, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 13, 2025 |
| Jan 24, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Feb 15, 2025 |
| Jan 24, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jan 25, 2025 |
| Jan 24, 2025 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. F0848, Administration, Standard inspection | Potential for harm, pattern | Corrected by Feb 13, 2025 |
| Jan 24, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 17, 2025 |
| Jan 24, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 13, 2025 |
| Jan 24, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 17, 2025 |
| Jan 24, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 10.14 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.96 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.28 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.86 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 6.67 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.01 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.88 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 6.88 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 4.47 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.96 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 1.76 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.14 | 15.38 |
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