West Haven Healthcare in West Covina, CA

West Haven Healthcare is a medicare and medicaid certified nursing home in West Covina, California. It is located in Los Angeles county at 1495 West Cameron Ave., West Covina, California 91790. You can reach out to the office of West Haven Healthcare via phone at (626) 962-4461. This skilled nursing facility has 99 federally certified beds with average occupancy rate of 77.68%. Its legal business name is 1495 Cameron Avenue, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Aaron Mayer, a chain of 7 nursing homes.

West Haven Healthcare (Medicare CCN 056228) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1970 (56 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

West Haven Healthcare
1495 West Cameron Ave., West Covina, California 91790
(626) 962-4461

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Nursing Home Profile

NameWest Haven Healthcare
Location1495 West Cameron Ave., West Covina, California
Certified ByMedicare and Medicaid
No. of Certified Beds99
Occupancy Rate77.68%
Medicare ID (CCN)056228
Legal Business Name1495 Cameron Avenue, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainAaron Mayer (7 nursing homes)
Chain Average Overall Rating3.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with West Haven Healthcare in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1912134263
MatchConfirmed listed in Medicare enrollment records
Organization Name1495 Cameron Avenue, LLC
Doing Business AsWest Haven Healthcare
Address1495 W Cameron Ave, West Covina, CA 91790
Phone Number626-962-4461

NPI Number1013198654
MatchPossible same name, address or phone number
Organization NameInfinity Care of West Covina
Address1495 W Cameron Ave, West Covina, CA 91790
Phone Number626-962-4461

NPI Number1093746687
MatchPossible same name, address or phone number
Organization NamePcc Health Services Inc
Doing Business AsEmmanuel Health Care & Rehab Center West Covina
Address1495 West Cameron Ave, West Covina, CA 91790
Phone Number626-962-4461

NPI Number1538171236
MatchPossible same name, address or phone number
Organization NamePcc Health Services Inc
Doing Business AsEmmanuel Health Care West Covina
Address1495 W Cameron Ave, West Covina, CA 91790
Phone Number626-962-4461

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for West Haven Healthcare are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care West Haven Healthcare give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of West Haven Healthcare, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.283.86
Registered nurse (RN) hours per resident per day0.450.69
Licensed practical nurse (LPN) hours per resident per day1.260.86
Nurse aide hours per resident per day2.572.32
Total nurse staff hours per resident per day on the weekend3.853.42
RN hours per resident per day on the weekend0.350.48
Physical therapist hours per resident per day0.10.07
Total nursing staff turnover36.5%45.8%
Registered nurse turnover57.1%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited West Haven Healthcare for 15 health deficiencies (national average: 9.3). The 30 most recent of its 55 citations since 2024 are listed below.

DateDeficiencyHarm LevelStatus
May 5, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection
Potential for harm, isolatedCorrected by May 20, 2026
Mar 16, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2026
Mar 16, 2026Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 17, 2026
Mar 16, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 30, 2026
Mar 16, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2026
Mar 16, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 1, 2026
Mar 16, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Apr 2, 2026
Mar 16, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849, Administration, Standard inspection
Potential for harm, patternCorrected by Mar 31, 2026
Mar 16, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 2, 2026
Mar 16, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 25, 2026
Mar 16, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 31, 2026
Mar 16, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 31, 2026
Mar 16, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Mar 16, 2026Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Apr 1, 2026
Mar 16, 2026Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Minimal harm potential, patternCorrected by Apr 1, 2026
Jul 17, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Aug 1, 2025
Jul 17, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Aug 1, 2025
Jul 17, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Aug 1, 2025
Mar 14, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection
Potential for harm, patternCorrected by Apr 3, 2025
Mar 14, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Apr 2, 2025
Jan 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Feb 13, 2025
Jan 24, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Feb 13, 2025
Jan 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 15, 2025
Jan 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jan 25, 2025
Jan 24, 2025Provide a neutral and fair arbitration process and agree to arbitrator and venue.
F0848, Administration, Standard inspection
Potential for harm, patternCorrected by Feb 13, 2025
Jan 24, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2025
Jan 24, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 4, 2025
Jan 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 13, 2025
Jan 24, 2025Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2025
Jan 24, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2025

Quality of Resident Care:

These quality measures of West Haven Healthcare, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased10.1413.87
Percentage of long-stay residents who lose too much weight6.965.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.280.82
Percentage of long-stay residents with a urinary tract infection0.861.59
Percentage of long-stay residents who have depressive symptoms6.6712.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.013.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medication0.881.56
Percentage of long-stay residents whose ability to walk independently worsened6.8814.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.4719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers2.964.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.7619.01
Percentage of long-stay residents who received an antipsychotic medication10.1415.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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