| Avalon Care Center at Northpointe | |
| 9827 North Nevada, Spokane, Washington 99218 | |
| (509) 468-7000 | |
| Name | Avalon Care Center at Northpointe |
|---|---|
| Location | 9827 North Nevada, Spokane, Washington |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 119 |
| Average Residents per Day | 121.1 |
| Medicare ID (CCN) | 505496 |
| Legal Business Name | Avalon Care Center - Spokane, LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Avalon Health Care (16 nursing homes) |
| Chain Average Overall Rating | 3.4 out of 5 |
| NPI Number | 1992799266 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Avalon Care Center - Spokane LLC |
| Doing Business As | Avalon Care Center - Northpointe |
| Address | 9827 N Nevada St, Spokane, WA 99218 |
| Phone Number | 509-468-7000 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.54 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.85 | 0.86 |
| Nurse aide hours per resident per day | 2.01 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.05 | 3.42 |
| RN hours per resident per day on the weekend | 0.47 | 0.48 |
| Physical therapist hours per resident per day | 0.03 | 0.07 |
| Total nursing staff turnover | 62% | 45.8% |
| Registered nurse turnover | 68.2% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $84,614 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 23, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, pattern | Corrected by Jun 30, 2026 |
| May 28, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jun 30, 2026 |
| May 28, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jun 30, 2026 |
| May 28, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 30, 2026 |
| May 28, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| May 28, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Minimal harm potential, pattern | Corrected by Jun 30, 2026 |
| Sep 17, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Oct 3, 2025 |
| Sep 17, 2025 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. F0841, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Oct 3, 2025 |
| Feb 7, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 1, 2025 |
| Feb 7, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Feb 7, 2025 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847, Administration, Standard inspection | Potential for harm, pattern | Corrected by Mar 26, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.81 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.29 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.53 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.88 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 16.18 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 5.63 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.97 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.09 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.35 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 10.19 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.22 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.26 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 90.12 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.16 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 24.79 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 13.37 | 15.38 |
Emerson Health & Rehabilitation Location: N 1812 Wall Street, Spokane, Washington 99205 Phone: (509) 328-6030 |
Regency at Northpointe Location: 1224 East Westview Court, Spokane, Washington 99218 Phone: (509) 465-8800 |
Royal Park Health and Rehabilitation Location: 7411 North Nevada, Spokane, Washington 99208 Phone: (509) 489-2273 |