Aurora Valley Care in Spokane, WA

Aurora Valley Care is a medicare and medicaid certified nursing home in Spokane, Washington. It is located in Spokane county at 414 S University Rd, Spokane, Washington 99206. You can reach out to the office of Aurora Valley Care via phone at (509) 924-4650. This skilled nursing facility has 124 federally certified beds with average occupancy rate of 69.84%. Its legal business name is Aurora Valley Care LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Caldera Care, a chain of 6 nursing homes.

Aurora Valley Care (Medicare CCN 505114) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1967 (59 years certified) and the last quality survey was conducted in September, 2025.

Contact Information

Aurora Valley Care
414 S University Rd, Spokane, Washington 99206
(509) 924-4650

Map and Direction



Nursing Home Profile

NameAurora Valley Care
Location414 S University Rd, Spokane, Washington
Certified ByMedicare and Medicaid
No. of Certified Beds124
Occupancy Rate69.84%
Medicare ID (CCN)505114
Legal Business NameAurora Valley Care LLC
Ownership TypeFor Profit - Limited Liability Company
ChainCaldera Care (6 nursing homes)
Chain Average Overall Rating2.8 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Aurora Valley Care in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1487451779
MatchConfirmed listed in Medicare enrollment records
Organization NameAurora Valley Care LLC
Doing Business AsAurora Valley Care
Address414 S University Rd, Spokane Valley, WA 99206
Phone Number509-924-4650

NPI Number1134592397
MatchPossible same name, address or phone number
Organization NameGenesis Rehab Services
Address414 S University Rd, Spokane Valley, WA 99206
Phone Number509-924-4650

NPI Number1275931552
MatchPossible same name, address or phone number
Organization NameGardens on University - Spokane Valley, LLC
Doing Business AsAurora Valley Care
Address414 S University Rd, Spokane Valley, WA 99206
Phone Number509-924-4650

NPI Number1336210053
MatchPossible same name, address or phone number
Organization NameGardens on University - Spokane Valley LLC
Address414 S University Rd, Spokane Valley, WA 99206
Phone Number509-924-4650

NPI Number1972010791
MatchPossible same name, address or phone number
Organization NameGardens on University- Spokane Valley, LLC
Doing Business AsThe Gardens on University
Address414 S University Rd, Spokane Valley, WA 99206
Phone Number509-924-4650

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Aurora Valley Care are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Aurora Valley Care give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Aurora Valley Care, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.713.86
Registered nurse (RN) hours per resident per day0.620.69
Licensed practical nurse (LPN) hours per resident per day0.90.86
Nurse aide hours per resident per day2.192.32
Total nurse staff hours per resident per day on the weekend3.143.42
RN hours per resident per day on the weekend0.290.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover57.1%45.8%
Registered nurse turnover12.5%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$93,457
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in September, 2025, plus any complaint inspections), inspectors cited Aurora Valley Care for 34 health deficiencies (national average: 9.3). The 30 most recent of its 102 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
May 27, 2026Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jun 17, 2026
Apr 1, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 1, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by May 1, 2026
Sep 15, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, widespreadCorrected by Oct 15, 2025
Sep 15, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Oct 15, 2025
Sep 15, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Potential for harm, widespreadCorrected by Oct 15, 2025
Sep 15, 2025Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
F0843, Administration, Standard inspection
Potential for harm, widespreadCorrected by Dec 1, 2025
Sep 15, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Oct 15, 2025
Sep 15, 2025Give residents a notice of rights, rules, services and charges.
F0572, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025The resident has the right to receive notices in a format and a language he or she understands.
F0574, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868, Administration, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
F0941, Administration, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944, Administration, Standard inspection
Potential for harm, patternCorrected by Oct 15, 2025
Sep 15, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Provide appropriate foot care.
F0687, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025
Sep 15, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 15, 2025

Quality of Resident Care:

These quality measures of Aurora Valley Care, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased8.7613.87
Percentage of long-stay residents who lose too much weight7.875.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.060.82
Percentage of long-stay residents with a urinary tract infection2.211.59
Percentage of long-stay residents who have depressive symptoms3.9112.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury0.373.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.993.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine92.182.04
Percentage of short-stay residents who newly received an antipsychotic medication0.931.56
Percentage of long-stay residents whose ability to walk independently worsened8.1214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.4619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine79.0379.75
Percentage of long-stay residents with pressure ulcers5.054.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.8619.01
Percentage of long-stay residents who received an antipsychotic medication21.3915.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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