| Rockwood South Hill | |
| East 2903 25th Avenue, Spokane, Washington 99223 | |
| (509) 536-6650 | |
| Name | Rockwood South Hill |
|---|---|
| Location | East 2903 25th Avenue, Spokane, Washington |
| Certified By | Medicare |
| No. of Certified Beds | 45 |
| Occupancy Rate | 76.89% |
| Medicare ID (CCN) | 505033 |
| Legal Business Name | Spokane United Methodist Homes |
| Ownership Type | Non Profit - Corporation |
| NPI Number | 1184738247 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Spokane United Methodist Homes |
| Doing Business As | Rockwood Manor |
| Address | 2903 E 25th Ave, Spokane, WA 99223 |
| Phone Number | 509-536-6650 |
| NPI Number | 1306950472 |
| Match | Possible same name, address or phone number |
| Organization Name | Spokane United Methodist Homes |
| Doing Business As | Rockwood at Hawthorne |
| Address | 101 E Hawthorne Rd, Spokane, WA 99218 |
| Phone Number | 509-466-0411 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.83 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.57 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.36 | 0.86 |
| Nurse aide hours per resident per day | 2.89 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.26 | 3.42 |
| RN hours per resident per day on the weekend | 1.11 | 0.48 |
| Physical therapist hours per resident per day | 0.14 | 0.07 |
| Total nursing staff turnover | Not available: no valid staffing data was submitted | 45.8% |
| Registered nurse turnover | Not available: no valid staffing data was submitted | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 23, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by May 7, 2026 |
| Mar 23, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Jun 23, 2026 |
| Mar 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 7, 2026 |
| Mar 23, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 7, 2026 |
| Mar 23, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 7, 2026 |
| Mar 23, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847, Administration, Standard inspection | Potential for harm, isolated | Corrected by Jun 23, 2026 |
| Mar 23, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Mar 23, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Dec 9, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Dec 9, 2024 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Jan 15, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 34.67 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.33 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 3.7 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 2.94 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 6.36 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.18 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 94.61 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 4.3 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 42.04 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 14.13 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 89.29 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 67.44 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.62 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 35.09 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.72 | 15.38 |
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