| Cottage Crest Post Acute | |
| 12350 Rosecrans, Norwalk, California 90650 | |
| (562) 921-6624 | |
| Name | Cottage Crest Post Acute |
|---|---|
| Location | 12350 Rosecrans, Norwalk, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 59 |
| Occupancy Rate | 92.2% |
| Medicare ID (CCN) | 055758 |
| Legal Business Name | Norwalk Post Acute LLC |
| Ownership Type | For Profit - Corporation |
| Chain | David Johnson (48 nursing homes) |
| Chain Average Overall Rating | 3.2 out of 5 |
| NPI Number | 1619602216 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Norwalk Post Acute LLC |
| Doing Business As | Cottage Crest Post Acute |
| Address | 12350 Rosecrans Ave, Norwalk, CA 90650 |
| Phone Number | 562-921-6624 |
| NPI Number | 1558308460 |
| Match | Possible same name, address or phone number |
| Organization Name | Life Care Centers of America, Inc. |
| Doing Business As | North Walk Villa Convalescent Hospital |
| Address | 12350 Rosecrans Ave, Norwalk, CA 90650 |
| Phone Number | 562-921-6624 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.53 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.69 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.23 | 0.86 |
| Nurse aide hours per resident per day | 2.62 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.01 | 3.42 |
| RN hours per resident per day on the weekend | 0.46 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 40% | 45.8% |
| Registered nurse turnover | 25% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 3 |
| Total Amount of Fines in Dollars | $66,245 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 5, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2026 |
| May 5, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2026 |
| May 5, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| May 5, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2026 |
| Mar 16, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 24, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 17, 2026 |
| Feb 24, 2026 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 17, 2026 |
| Feb 24, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 17, 2026 |
| May 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jun 20, 2025 |
| May 30, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 20, 2025 |
| May 30, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 20, 2025 |
| May 30, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Jun 20, 2025 |
| May 30, 2025 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 20, 2025 |
| May 30, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 20, 2025 |
| May 30, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 20, 2025 |
| May 30, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 20, 2025 |
| May 30, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 20, 2025 |
| May 30, 2025 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Standard inspection | Minimal harm potential, pattern | Corrected by Jun 20, 2025 |
| Feb 10, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Feb 27, 2025 |
| Dec 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 30, 2024 |
| Oct 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Nov 1, 2024 |
| Oct 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Nov 1, 2024 |
| Oct 11, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 1, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.51 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.7 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.13 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 11.94 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.61 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.36 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 82.09 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.4 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.17 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 20.37 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 97.89 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.8 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 24.32 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 3.03 | 15.38 |
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