| Southland | |
| 11701 Studebaker Road, Norwalk, California 90650 | |
| (562) 868-9761 | |
| Name | Southland |
|---|---|
| Location | 11701 Studebaker Road, Norwalk, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 120 |
| Occupancy Rate | 94.67% |
| Medicare ID (CCN) | 555070 |
| Legal Business Name | Southland Managment LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | The Ensign Group (342 nursing homes) |
| Chain Average Overall Rating | 3.2 out of 5 |
| NPI Number | 1760477558 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Southland Managment LLC |
| Doing Business As | Southland Care Center |
| Address | 11701 Studebaker Rd, Norwalk, CA 90650 |
| Phone Number | 562-868-9761 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.4 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.55 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.33 | 0.86 |
| Nurse aide hours per resident per day | 2.52 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.03 | 3.42 |
| RN hours per resident per day on the weekend | 0.35 | 0.48 |
| Physical therapist hours per resident per day | 0.18 | 0.07 |
| Total nursing staff turnover | 41.7% | 45.8% |
| Registered nurse turnover | 8.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $38,376 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 28, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 17, 2026 |
| May 7, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by May 31, 2026 |
| May 7, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 31, 2026 |
| May 7, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 31, 2026 |
| May 7, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| May 7, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 31, 2026 |
| Mar 13, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 31, 2026 |
| Mar 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 31, 2026 |
| Mar 13, 2026 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 31, 2026 |
| Jan 30, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773, Administration, Complaint inspection | Potential for harm, isolated | Corrected by Feb 19, 2026 |
| Dec 17, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, widespread | Corrected by Jan 12, 2026 |
| Dec 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 22, 2025 |
| Dec 12, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 22, 2025 |
| Jul 2, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 22, 2025 |
| Jul 2, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 22, 2025 |
| Mar 14, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, widespread | Corrected by Apr 7, 2025 |
| Mar 14, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection, Complaint inspection | Potential for harm, widespread | Corrected by Apr 7, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.35 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.71 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.62 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.34 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 9.17 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.31 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.62 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.33 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 10.71 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.86 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.62 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96.03 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.27 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.01 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.36 | 15.38 |
Dept of State Hospitals - Metropolitan SNF Location: 11401 South Bloomfield Avenue, Norwalk, California 90650 Phone: (562) 863-7011 |
Intercommunity Healthcare & Rehabilitation Center Location: 12627 Studebaker Road, Norwalk, California 90650 Phone: (562) 868-4767 |
Norwalk Skilled Nursing & Wellness Centre, LLC Location: 11510 Imperial Highway, Norwalk, California 90650 Phone: (562) 868-6791 |
Studebaker Healthcare Center Location: 13226 Studebaker Rd, Norwalk, California 90650 Phone: (562) 868-0591 |
The Springs Post-acute Location: 10625 Leffingwell Road, Norwalk, California 90650 Phone: (562) 864-2541 |