| Westover Retirement Community | |
| 855 Stahlheber Road, Hamilton, Ohio 45013 | |
| (513) 844-8004 | |
| Name | Westover Retirement Community |
|---|---|
| Location | 855 Stahlheber Road, Hamilton, Ohio |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 53 |
| Occupancy Rate | 85.66% |
| Medicare ID (CCN) | 366232 |
| Legal Business Name | Colonial Senior Services, Inc. |
| Ownership Type | Non Profit - Corporation |
| NPI Number | 1275534265 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Colonial Senior Services Inc |
| Doing Business As | Westover Retirement Community |
| Address | 855 Stahlheber Rd, 520 Eaton Ave, Hamilton, OH 45013 |
| Phone Number | 513-844-8004 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.4 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.69 | 0.86 |
| Nurse aide hours per resident per day | 2.05 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.99 | 3.42 |
| RN hours per resident per day on the weekend | 0.42 | 0.48 |
| Physical therapist hours per resident per day | 0.25 | 0.07 |
| Total nursing staff turnover | 50.8% | 45.8% |
| Registered nurse turnover | 37.5% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 25, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 12, 2026 |
| Nov 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 12, 2026 |
| Nov 25, 2025 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 12, 2026 |
| Oct 10, 2024 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 27, 2024 |
| Oct 10, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 27, 2024 |
| Oct 5, 2021 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Dec 6, 2021 |
| Oct 5, 2021 | Perform COVID19 testing on residents and staff. F0886, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Dec 6, 2021 |
| Oct 5, 2021 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 6, 2021 |
| Oct 5, 2021 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 6, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.8 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 10.64 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.48 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.61 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 6.67 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.64 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.37 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.28 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 27.46 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 86.36 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 99.01 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 0 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 28.23 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 8.33 | 15.38 |
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